FAQ

A: Once you reach "ADD TO CART", you can insert inscription instruction in "ORDER NOTE".  Inscription service is free of charge.

A: Yes, we sure do! Customer is responsible for international shipping and customs fee or duty fees(if any).

A: Orders are processed and shipped 2-5 business days from the time of receiving your orders. Total delivery time(for the package to arrive at your door) would be process time(2-5 business days) + shipping time.

A: Please visit our Order Tracking page for delivery status update.

A: Contact us at aloha@lovinhawaii.com to start the request. Please provide your order number in email, so we can lookup your order and reply to you promptly. Once we confirm your request, you can ship back the ring to us >> We will resize the ring then ship back the ring to you.

Ring resize service is free of charge, customer only pay for shipping cost. Please see our Exchange & Return Policy for more detail.